Shipping & Returns

At Khizar786 Gold & Diamond, we are committed to providing a secure, reliable, and enjoyable shopping experience. Please review our Shipping & Return Policy before placing an order.

Shipping Policy

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Customers will receive an order confirmation and shipping notification via email.

Shipping Time

  • Domestic orders are typically delivered within 3–7 business days.

  • International orders are generally delivered within 7–15 business days, depending on the destination and customs clearance.

  • Delivery times may vary during peak seasons, holidays, or due to unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.

  • Free shipping may be offered on selected products or promotional orders.

Order Tracking

  • Once your order is shipped, a tracking number will be provided via email so you can monitor your shipment's progress.

Delivery Information

  • Customers are responsible for providing accurate shipping information.

  • Khizar786 Gold & Diamond is not responsible for delays or failed deliveries caused by incorrect addresses provided by the customer.

Return Policy

Return Eligibility

  • Products may be returned within 7 days of delivery.

  • Items must be unused, unworn, and returned in their original condition with all tags, certificates, invoices, and packaging intact.

  • Returned items will be inspected before approval.

Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized jewellery.

  • Special-order products.

  • Gift cards and promotional items.

  • Products damaged due to misuse or improper handling.

Damaged or Incorrect Items

  • If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

  • Include photographs and order details to help us resolve the issue promptly.

Refund Process

  • Once the returned item is received and approved, the refund will be processed to the original payment method.

  • Processing times may vary depending on your bank or payment provider.

  • Shipping charges are non-refundable unless the return is due to our error.

Exchange Policy

  • Eligible items may be exchanged for another product of equal or greater value.

  • Any price difference must be paid by the customer.

Contact Us

If you have any questions regarding shipping, returns, or exchanges, please contact our customer support team:

Khizar786 Gold & Diamond
📧 info@khizar786goldndiamond.com
📞 +1 (212) 555-7890

We appreciate your trust and look forward to serving you with exceptional quality and service.